Before contacting us, please ensure that you've had a look over our FAQ's.

Shipping

We offer worldwide shipping options at fixed rates. All items are shipped from our warehouse in Germany.

It may be possible that import fees apply in your country. All import duties and fees are the responsibility of the recipient.

No express shipping possible.

 

Shipping Rates

For Parts

  • Within Germany: € 5,50 with insurance up to 500€
  • Rest of the world: € 7,00 with insurance up to 25€
  • Rest of the world: € 9,50 with insurance up to 100€
  • Rest of the world: € 11,50 with insurance up to 200€
  • Rest of the world: € 13,50 with insurance up to 300€
  • Rest of the world: € 17,50 with insurance up to 500€

If you would like to have a higher insurance on your order, please contact us for more info.

For Models

  •  An extra fee will apply after purchasing a model. Please contact us before ordering a model.

Shipping time (business days)

  • Within Germany: 3 - 7 days
  • Worldwide: 5 - 21 days

Due to holidays or other reasons, shipping time may vary and can take up to 3-8 Weeks. If your order hasn’t arrived after this time, please Contact Us for more information.

 Order process:

After we have received payment for your order, the order will be processed. 

Processing time is usually 2-5 work days. However orders may take up to 14 workdays for processing before shipping.